Privacy Policy
Last Updated: August 22, 2025
Your Privacy Matters
We are committed to protecting your personal information and maintaining transparency about our data practices. This policy explains how we collect, use, and safeguard your information.
1. INFORMATION WE COLLECT
Personal Information
When you create an account or use our services, we collect:
- Full name, email address, phone number
- Date of birth, nationality, residential address
- Government-issued identification documents
- Employment information and income verification
- Bank account and payment method details
- Investment experience and risk tolerance
- Beneficial ownership information (for entities)
Transaction Data
We automatically collect information about your platform usage:
- Investment transactions and portfolio data
- Trading history and account balances
- Deposit and withdrawal records
- Communication preferences and settings
- Digital wallet addresses and blockchain transactions
Technical Information
We automatically collect technical data including:
- IP address, browser type, and device information
- Operating system and mobile device identifiers
- Website usage patterns and clickstream data
- Session duration and page interactions
- Geolocation data (with your consent)
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
Service Provision
- Account creation and management
- Processing investments and transactions
- Providing customer support
- Platform functionality and features
Compliance & Security
- KYC/AML compliance verification
- Fraud prevention and detection
- Regulatory reporting requirements
- Risk management and monitoring
Communication
- Transaction confirmations and alerts
- Account notifications and updates
- Educational content and newsletters
- Marketing communications (with consent)
Improvement
- Platform analytics and optimization
- New feature development
- User experience enhancement
- Performance monitoring
3. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
Regulatory Compliance
We may disclose information to regulatory authorities, law enforcement, or government agencies when required by law, court order, or to comply with legal processes including AML/CTF obligations.
Service Providers:
Trusted third-party vendors who assist with platform operations, payment processing, KYC verification, and technical support.
Business Transfers:
In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Legal Protection:
To protect our rights, investigate fraud, enforce our Terms of Service, or respond to legal claims.
4. DATA SECURITY
We implement industry-standard security measures:
- • AES-256 encryption for data at rest
- • TLS 1.3 for data in transit
- • Multi-factor authentication
- • Regular security audits
- • Cold storage for digital assets
- • Network firewalls and intrusion detection
- • Employee background checks
- • Incident response procedures
However, no system is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.
5. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the following rights:
Access
Request copies of your personal information we hold
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Restriction
Request limitation of processing activities
Objection
Object to certain processing of your information
To exercise these rights, please contact us at [email protected]. Note that some requests may be limited by regulatory requirements or business needs.
6. COOKIES AND TRACKING
We use cookies and similar technologies to:
- Maintain your login session and preferences
- Analyze website usage and performance
- Provide personalized content and advertisements
- Enhance security and prevent fraud
You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through appropriate safeguards such as:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for specific countries
- Certification schemes and codes of conduct
8. DATA RETENTION
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Account information: Duration of account plus 7 years after closure
- Transaction records: 7 years from transaction date
- KYC documents: 5 years after relationship termination
- Marketing data: Until you withdraw consent
9. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Material changes will be communicated via email or prominent website notice at least 30 days before taking effect.
11. CONTACT US
Data Protection Officer
Doozy Capital Group LLC
127A Smithfield Rd.
Frederiksted, St. Croix 00840
U.S. Virgin Islands
Email: [email protected]
Phone: +1 (340) 555-0123
This Privacy Policy is effective as of the date last updated above and governs our collection, use, and disclosure of your information.